Cashless Treatment With Your Travel Insurance – 24-Hour Walk-In Clinic in Koh Samui
Open 24 hours · 7 days a week · no appointment needed · English-speaking doctors
A sudden fever, stomach upset, diarrhoea, a cut or an animal bite while on holiday in Koh Samui? At our walk-in clinic in Chaweng you can be seen by a doctor any hour of the day or night — with no appointment and no after-hours surcharge. Where your policy allows, we can arrange cashless treatment with your travel insurance, so you don’t pay out of pocket and chase reimbursement later.
Cashless / direct billing with your travel insurance
We work with many international travel-insurance providers and assistance companies to bill your insurer directly, so eligible visits require no cash payment at the clinic. Bring your travel insurance policy / assistance card and your passport, and tell us your insurer and policy number before your visit so we can confirm cover. If direct billing isn’t available for your plan, we provide itemised, physician-signed documentation for easy reimbursement.
דוברים עברית? ראו את העמוד בעברית (PassportCard, הראל, הפניקס, כלל).
What we treat (general practice)
- Fever, sore throat, cough and cold symptoms
- Stomach ache, diarrhoea, vomiting and food poisoning (traveller’s diarrhoea)
- Headache, dizziness, fatigue and heat exhaustion
- Skin itching, rashes, insect bites and sunburn
- Cuts, grazes, burns and bruises — minor injuries
- Urinary discomfort such as cystitis / UTI
If specialist tests, admission or surgery are needed, we refer you to a trusted partner hospital.
Rabies & animal bites (dog, cat or monkey bites and scratches)
Thailand is a rabies-risk country, and Koh Samui has monkeys as well as stray dogs and cats. If you’ve been bitten, scratched or licked by an animal, early treatment is critical. Because we’re open 24 hours, you can come straight in — even for a night-time bite.
- Wound cleaning and dressing
- Rabies post-exposure vaccination and scheduling of the full course
- Tetanus check
Fees & payment
- Cashless-eligible insurance: no payment at the clinic
- If not covered: credit card (Visa / Mastercard / JCB), cash and QR payment accepted
- No surcharge for evening, overnight or early-morning visits
Access & opening hours
- Address: 17, Chaweng Beach, 58, Tambon Bo Put, Amphoe Ko Samui, Surat Thani 84320
- Hours: Open 24 hours, 7 days a week — no appointment needed
Visit or contact us
Open 24 hours, no appointment — just walk in. To ask a question or confirm insurance in advance, contact us.
- Phone: +66 83 150 2520
- WhatsApp: +66 95 073 5550
- Email: [email protected]
Frequently asked questions
Q. Is the clinic really open 24 hours with no appointment?
A. Yes. We’re open 24 hours a day, 7 days a week, with no appointment system and no after-hours surcharge.
Q. Can I use my travel insurance cashless?
A. For eligible insurers and plans, there’s no payment at the clinic. Tell us your insurer and policy number in advance and we’ll confirm.
Q. I was bitten by a dog or monkey — should I come in right away?
A. Yes, come in as soon as possible. We provide wound care and rabies vaccination, 24 hours a day.
